Zoom (IT) | CSU Northridge (2024)

Zoom, CSUN’s video and web conferencing tool, is available to all students, faculty, and staff. Zoom allows for video, audio, and screen sharing between up to 300 participants. It can be used from any computer, laptop, tablet, or phone, and it works on PC, Mac, Android and iOS devices. Any CSUN user can initiate a video or audio meeting, allowing Zoom to be used for any online meeting, whether between two or many people.

eLearning Innovations: CSUN Professor Finds that Zoom Increases Engagement and Sense of Community in Students
Zoom Live Automated Captioning is Now Available

Signing into Zoom - Desktop
Signing into Zoom - Mobile
Saving Zoom Videos (PDF)
Zoom Basics (PDF)
Zoom for Computer/Desktop (PDF)
Zoom: Getting Started (Guides & Resources)
Zoom for Mobile (PDF)

To learn how to get started with Zoom, visit:csun.edu/it/zoom. Videos highlighting the features are available on this site. For more questions on Zoom, contact the Faculty Technology Center at:ftc@csun.edu. You can also,download Zoomfor your computer or mobile device, or select “Host a Meeting” above. Use the app orwebpagetostart,join, orschedulemeetings.

System Requirements for PC and Mac

System Requirements

An internet connection – broadband wired or wireless (3G or 4G/LTE)
Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
A webcam or HD webcam - built-in or USB plug-in
Or, a HD cam or HD camcorder with video capture card

Supported Operating Systems

Mac OS X with MacOS 10.6.8 /(Snow Leopard) or later
Windows 10
Windows 8 or 8.1
Windows 7
Windows Vista with SP1 or later
Windows XP with SP3 or later

Supported Tablet and Mobile Devices

Supported Browsers

Windows: IE7+, Firefox, Chrome, Safari5+, Opera12+
Mac: Safari5+, Firefox, Chrome

Processor and RAM Requirements

MinimumRecomendedProcessor Single Core 1Ghz or Higher Dual Core 2Ghz or Higher (i3/i5/i7 or AMD equivalent) RAM N/A 4Gb

High DPI Support

High DPI displays are support in Zoom version 3.5 or higher

Bandwidth Requirements

The bandwidth used by Zoom will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G, WiFi or Wired environments.

Adding a Profile Photo in the Zoom App

1. Launch the Zoom application.
2. Tap onSettings.

3. Tap onName.

4. Tap onProfile Photo.

5. Use one of the options,Take PhotoorChoose Photofor upload.

Adding a Zoom Profile Photo Using Your Desktop

1. Log in to the CSUN Zoom web portal:https://csun.zoom.us/
2. SelectProfile.
3. Under theProfile Photoplaceholder, selectChange.

4. Select theUploadbutton to upload a photo of your choice.
5. Select theSavebutton to save your selection.

To start closed captioning in a meeting.
Getting Started with Closed Captioning (Overview)
Visit theCSUN Universal Design page on captioning
Visit theZoom Accessibility page
Zoom recordings can be uploaded to YouTube and automatically captioned. Captions will not be 100% accurate but it is a good starting point. To upload to YouTube, you will need to create a YouTube channel. For instructions, visitCreate a New Channel.

Yes, you can configure your Pro Account meeting settings to replicate several of the webinar features, although you will still be limited to 300 people with your Pro Account. For more information, visittheZoom Webinar-style Meetings Using a Pro Account page.

To enhance the security of Zoom sessions, and in anticipation of a global change Zoom is set to make on September 27, we will soon be requiring passwords on all newly-created Zoom meetings. This change will happen prior to the beginning of the Fall semester. Additional information will be available in the future, as we approach these dates.

Meetings scheduled without a passcode will show with this red icon in your Zoom web dashboard, along with a red exclamation point next to the meeting name.

TODO

Zoom protects your personal data and privacy and does not monitor your meetings. For more information, visit theZoom Security page.

Zoom Webinars require a special license to be added to your Pro Account. To request a Webinar license, contact the Faculty Technology Center atftc@csun.eduor the IT Help Center athelpcenter@csun.edu.

For more information, visit theWebinars in Zoom page.

In order to optimize Zoom audio and video, steps can be taken to ensure the best possible experience.

For more information, visit.

TheZoom Help Centeroffers an extensive library of resources for all users. We have compiled some of the top videos to get started. The videos are on the right-hand side underTop Videos to Get Started.

The CSUNAcademic Technology YouTube channelhas video content covering Zoom, including:

Zoom Basics: Getting Started
Zoom Basics: Online Office Hours
Zoom Basics: Recording and Sharing(*See recording note below)
Zoom Basics: Preventing Zoom-Bombing
Zoom Basics for Students

Recording Note:Moving forward into Spring 2021,Panoptowill become our standard location for online recordings, ranging from live, synchronous Zoom classes to pre-recorded content to meetings. You should no longer share Zoom cloud recording links as they will expire at some point during the term. You should only share Panopto links.

You may also visit theIT Workshops Calendarto find Zoom workshops conducted by the Faculty Technology Center.

TheZoom Help Centeroffers an extensive library of resources for all users. You can also contact theIT Help Center.

What is the university's policy on requiring students to have Zoom on?

Scheduled Zoom classes are the equivalent of a regular university classroom session. Faculty may require students to attend class (Zoom) sessions, and may give (or withhold) participation credit if participation is listed as a course requirement in the syllabus. If participation is not listed as a course requirement, students are still strongly urged to attend because critical course information may be covered in class.

Are Zoom classes mandatory or are they asynchronous?

This depends on the class. If the class was scheduled as synchronous (a regular meeting at a regular time) the expectation is that students are attending, as Zoom attendance would be similar to attendance at a regular class. Participation credit would be dependent on the class grading policy in the syllabus. Very few classes are truly asynchronous, and they are listed as such in the course schedule.

Do students have to have their camera on?

During class, students are NOT required to have their Zoom video/ webcam on unless the requirement is listed in the course syllabus as a specific requirement for a specific function – e.g., during a test; for a performance; etc. The CSU Office of General Counsel (OGC) has found that due to student privacy rights, faculty may not require students to have video on just as a matter of course. If this is an issue, students should speak to their instructor to work out an accommodation, or speak with the department chair or college Associate Dean.

Are students required to consent to being recorded for Zoom lectures?

For similar privacy reasons, classes may not be recorded without explicit permission from students. Students are NOT required to consent. Again, if this is an issue, students should speak to their instructor to work out an accommodation, or speak with the department chair or college Associate Dean.

Please note that this feature does not meet full accommodation standards, and the Host of the meeting must activate this feature in the meeting for participants to access the Automated Live Transcription.